Tick Tock – Your Time
I was lucky enough to get two calls yesterday in a traditionally quiet week for me. Both calls ended up with a chat where we discussed them coming to my office. Those who read the posts here know I rarely if ever go out to meet prospects.
My calendar for this week is empty bar 2 calls with US clients. In the past I would have rushed out to meet them but I stopped this a long time ago.
I suggested instead 2 times later in the week to meet in my office (Geeky Note: I use Calendly for arranging such meetings to reduce the back and forward of calendar bingO
Structure and processes really help make the best use of your time. A process doesn’t mean a long document witha flow chart but can be 2-5 steps for responding to clients, having some FAQs on your site to answer the questions that you always get asked. (like for me on of these is “What is your hourly rate?”)
Process especially applies to how you protect your time and calendar.
When you say come any time it translates into – “I need work (of course you do) come quick and save me”.
Suggesting times on your calendar puts you in control. You are the expert after all. If you call the doctor they don’t say just drop in, they suggest a range of times and you pick one.
So make your calendar your friend and never ever again say “I am madly impossibly free, what time suits you?”